The AI receptionist that never misses a customer

Greatvine answers your phone calls and your texts, books appointments, and screens out scammers and telemarketers — so your business never leaves another customer waiting, and your phone only rings when it matters.

Running the phones for a team of 50 to 200? See the AI front desk

Your front desk, on autopilot

📞

Answers your phone, 24/7

Your AI receptionist picks up in a natural voice, answers questions from your own business info, and books appointments — a real conversation, not a phone tree. When a caller needs you, it transfers the call.

🛡️

Screens out scammers & telemarketers

Robocalls, spam pitches, and "quick question about your Google listing" calls get politely handled without your phone ever ringing. Real customers get through; time-wasters don't.

🔗

Connects to monday.com

Link your monday.com account and the assistant knows who’s calling — known customers get greeted by name on calls and texts, and finished calls are logged back onto the contact’s record automatically.

📅

Automatic appointment booking

By phone or by text, the assistant checks your real availability and books directly into your schedule. Link your Google or Outlook calendar and stay double-booking-proof.

📲

Missed-call text-back

If a transferred call goes unanswered, the caller instantly gets a text and the assistant takes it from there — most callers who hit voicemail never call back, but they will text back.

📝

Every conversation, summarized

Every call is transcribed and every thread summarized by AI in your portal — skim what happened in seconds, on desktop or in the mobile app, with call notes synced to monday.com.

How it works

1

Connect your number

Forward your existing business number, move it to us, or get a new one in minutes.

2

Teach it your business

Hours, services, prices, FAQs — a 10-minute setup, editable anytime.

3

Never miss a customer

Calls answered, texts handled, appointments booked, spam screened out — automatically.

Built for your industry

One assistant, tuned to how your customers actually book.

Try it yourself — live

This is the real Greatvine assistant, the same AI that answers our sales line. Ask how it works with your phone system or what it can do for your team, then have it book you a demo and watch it check real availability.

Simple pricing, no surprises

One monthly price per account with unlimited users — texts, chats, bookings, and the portal included.

Starter

One line answered by AI, for a small team.

$49 / month

or $490 / year (two months free)

  • 150 AI-answered minutes a month (about 100 calls)
  • 1,000 US and Canada calling minutes a month
  • 300 AI text replies a month
  • Missed-call auto-text
  • Unlimited users

Team

A busy main line, plus a few direct numbers.

$149 / month

or $1,490 / year (two months free)

  • 500 AI-answered minutes a month (about 350 calls)
  • 3,000 US and Canada calling minutes a month
  • 1,000 AI text replies a month
  • Missed-call auto-text
  • Unlimited users
  • Department Routing: A customizable phone tree for Sales, Service, Billing, etc.

Enterprise

The front desk for companies of 50 to 200.

$399 / month

or $3,990 / year (two months free)

  • 1,500 AI-answered minutes a month (about 1,000 calls)
  • 5,000 US and Canada calling minutes a month
  • 3,000 AI text replies a month
  • Missed-call auto-text
  • Unlimited users
  • Department Routing: A customizable phone tree for Sales, Service, Billing, etc.

See full pricing

Frequently asked questions

Does the assistant really answer my phone calls?

Yes. When a call comes in, your AI receptionist picks up in a natural, human-sounding voice, answers questions from your business info, and books appointments against your real availability. When a caller genuinely needs you, it transfers the call to your phone. You choose the voice and the greeting.

How does call screening work?

Every call is answered and politely screened. Telemarketers, robocalls, and scam calls get handled without your phone ever ringing — real customers get helped on the spot or transferred to you. And if you miss a transferred call, the caller instantly gets a text so the conversation continues there.

Which channels does the assistant cover?

Phone calls, SMS text messages, WhatsApp, and a chat widget on your website — an AI receptionist and an AI texting assistant in one, with one brain across all of them, so your hours, prices, and availability stay consistent everywhere.

Does it work with my existing business number?

Yes. Keep your phone system and forward your number’s calls to Greatvine, move the number to us, or get a new local number in minutes. Calls work from day one. Texting turns on once US carriers approve your business’s registration, which takes a few weeks.

How does appointment booking work?

The assistant checks your real availability — your business hours minus blocked time and existing appointments — offers real open slots, and books directly into your schedule. You can also link your Google or Outlook calendar so outside events block booking automatically.

What happens when the AI can’t answer something?

It hands the conversation to you. On a call, that means transferring the caller to your phone. Over text, complex requests, complaints, or anything outside its knowledge get flagged instantly with the full conversation so far, and the assistant pauses on that thread until you take over or hand it back.

Will customers know they’re talking to an AI?

Yes — the assistant is upfront that it’s an automated assistant for your business. Customers get instant, accurate answers; anything sensitive goes to a human.

How long does setup take?

About 10 minutes: connect a number, set your hours and services, and paste in your FAQs. Everything is editable anytime from the dashboard — no technical skills needed.

Stop losing customers to slow replies

Try it free for 14 days, or see it on a demo first.

Start your 14-day free trialBook a demo

Or call our AI and ask it anything.

Your card is not charged until the trial ends. Cancel any time before then.