Greatvine for monday.com
A phone system and AI receptionist inside monday.com
Your team calls and texts customers from the monday.com item they already have open, and an AI receptionist covers the calls and texts nobody can get to. Every conversation ends up on the contact, transcribed and summarized.
Call and text from the item
Open any contact and the Greatvine tab has Call history, Messages and Dial. The phone column is found automatically and the call runs in your browser.
The whole history on the contact
Every call and every text with that person, on any line and whoever handled it, in one place on the monday.com item.
Callers greeted by name
Link your monday.com account and the AI receptionist knows who is calling: known customers are greeted by name on calls and texts.
Calls logged automatically
When a call ends, it is logged back onto the contact’s record with an AI summary, so nobody has to type notes.
An AI receptionist on the line
When nobody can pick up, the AI answers in a natural voice, answers questions from your business info, books appointments and transfers callers who need a person.
AI replies to texts and missed calls
Incoming texts and missed calls get an answer in seconds, so leads on your board hear back while they are still interested.
Questions
Is there a phone system that works inside monday.com?
Yes. Greatvine adds a business phone line to monday.com: your team calls and texts from the item they are looking at, and every call and text is kept on the contact.
Can monday.com make and receive phone calls?
Not on its own. With the Greatvine app, calls run in the browser from any monday.com item, and incoming calls and texts land on the matching contact.
Is there an AI receptionist for monday.com?
Greatvine is one. On the Starter, Team and Enterprise plans an AI receptionist answers calls nobody can get to, replies to texts, books appointments and logs a summary of every call onto the monday.com contact.
How much does it cost?
The calling-only Phone plan is $29 a month on the monday.com marketplace. Plans with the AI receptionist are Starter $49, Team $149, Enterprise $399 a month, priced per account with unlimited users.
See all plans and prices.
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