Greatvine vs Smith.ai: an honest comparison
Smith.ai is an AI receptionist from a company that also sells live (human) receptionists. Greatvine is an AI receptionist that answers your calls, texts, WhatsApp messages and website chat, books appointments into your calendar and screens out spam calls, priced per account with unlimited users. Here is how they compare, with Smith.ai's facts taken from its own pricing page on .
| Greatvine | Smith.ai | |
|---|---|---|
| Starting price | Starter is $49 a month for 150 AI-answered minutes (about 100 calls), 300 AI text replies and 1,000 calling minutes for your team; Team $149, Enterprise $399. | A free plan with 25 calls a month ($3 per call after); paid Pro plans start at $150 for 75 calls, with larger call tiers and Enterprise from $500. |
| How the bill scales | Per account with unlimited users; extra AI-answered minutes are $0.25 each | Per call |
| Channels | Phone calls, SMS, WhatsApp and website chat, all answered by the same assistant | Phone calls (Pro adds custom SMS) |
| Appointment booking | Books straight into your Google or Outlook calendar on every plan | Through Calendly and similar tools, plus Clio, HubSpot, Salesforce and Zapier |
Where Smith.ai is strong
- Human backup receptionists available (an extra per-call charge)
- Blocks known spam callers, and spam does not count toward the call quota
- A free plan to try it on real calls
Best for: Firms that want a human receptionist on standby behind the AI, and legal or sales teams already on Clio, HubSpot or Salesforce.
Where Greatvine is different
- Greatvine prices by AI-answered minutes per account, not per call: Starter is $49 for 150 AI-answered minutes (about 100 calls) plus 1,000 ordinary calling minutes for your team.
- Greatvine also answers texts, WhatsApp and website chat with the same assistant; Smith.ai’s AI plans are built around phone calls.
- Greatvine includes missed-call auto-text on every plan.
- Greatvine has no human receptionist tier. If you want people answering, Smith.ai offers that and we do not.
How much does Smith.ai cost?
A free plan with 25 calls a month ($3 per call after); paid Pro plans start at $150 for 75 calls, with larger call tiers and Enterprise from $500. Billing: per call. (Read on Smith.ai's pricing page on October 8, 2026; check it for current prices.)
How much does Greatvine cost?
Starter is $49 a month for 150 AI-answered minutes (about 100 calls), 300 AI text replies and 1,000 calling minutes for your team; Team $149, Enterprise $399. Per account with unlimited users; extra AI-answered minutes are $0.25 each.
Who is Smith.ai best for?
Firms that want a human receptionist on standby behind the AI, and legal or sales teams already on Clio, HubSpot or Salesforce.
What is the main difference between Greatvine and Smith.ai?
Greatvine prices by AI-answered minutes per account, not per call: Starter is $49 for 150 AI-answered minutes (about 100 calls) plus 1,000 ordinary calling minutes for your team.
More comparisons: Ruby · Goodcall · Rosie · My AI Front Desk · Dialzara · Upfirst · RingCentral AI Receptionist · Quo (OpenPhone) with Sona · Podium
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